Oregon Broker PSI Practice Exam

In case of a complaint against a real estate broker, who evaluates the relevant factors?

1. The local real estate board

2. A licensed property appraiser

3. A commissioner

4. The court system

The correct answer is: A commissioner

In the context of a complaint against a real estate broker, the involvement of a commissioner is crucial as they are typically responsible for overseeing the regulatory practices within the real estate industry. A commissioner is tasked with evaluating complaints, enforcing real estate laws, investigating allegations of misconduct, and determining the appropriateness of discipline or corrective measures against brokers or agents. This role involves assessing various relevant factors associated with the complaint, including the broker's actions, adherence to regulations, and overall conduct in real estate transactions. While local real estate boards can provide support and guidance, their primary role often revolves around industry standards and member services rather than formal complaint evaluation. Licensed property appraisers focus on property value assessments rather than broker conduct, making them unsuitable for handling complaints. The court system may ultimately become involved if serious legal action is necessary, but initial evaluations are generally handled at the regulatory level, which is where the commissioner plays a key role.